Dalam usaha untuk membendung berita palsu mengenai wabak COVID-19 daripada tersebar, sistem anti-spam Facebook nampaknya bekerja terlalu keras sehingga mereka memadam semua pos-pos di Facebook mengenainya, tidak kira samada ia benar ataupun palsu.

Guy Rosen, Naib Presiden Integriti di Facebook berkata bahawa akibat wabak COVID-19 ini, ramai petugas-petugas kebenaran berita mereka tidak boleh memasuki pejabat, dan mereka tidak dibenarkan mengakses konsol pengawasan pos kerana sistem tersebut adalah sulit.

Incredible. @Facebook said my post of this Dallas Morning News article highlighting that two people in their 20s and 30s are in critical care in Dallas County and that young people aren’t invincible went against their guidelines and was removed.https://t.co/HqoIdzzcSi

— Kathryn Watson (@kathrynw5) March 17, 2020

Oleh yang demikian, sistem kecerdasan buatan Facebook tidak diselia, dan ini menyebabkan banyak pos-pos mengenai wabak COVID-19 ditanda sebagai palsu dan dianggap sebagai spam.

.@Facebook — Oh wow and then three in a row !

How is @TomHanks being okay be SPAM? And again this is from @Upworthy not exactly a new publication. All I did was share it. pic.twitter.com/SYhYknzJ9Z

— Kristine Schachinger (@schachin) March 17, 2020

Ironinya di sini, ramai dari mereka yang perasan bahawa pos mereka dipadamkan di Facebook telah menyatakan ketidakpuashatian mereka di laman sosial media Twitter.

We’ve restored all the posts that were incorrectly removed, which included posts on all topics – not just those related to COVID-19. This was an issue with an automated system that removes links to abusive websites, but incorrectly removed a lot of other posts too.

— Guy Rosen (@guyro) March 18, 2020

Walaupun begitu, Rosen berkata lagi bahawa isu tersebut sudahpun dibendung, dan pos-pos yang sebelum ini dipadamkan sudah boleh dilihat oleh orang ramai semula.